Nevada Private Security Guard Practice Exam

What must a security guard do if they suspect someone is shoplifting?

1. Confront the individual directly

2. Observe and document suspicious behavior and notify store management

3. Search the individual's belongings

4. Wait for the individual to leave

The correct answer is: Observe and document suspicious behavior and notify store management

A security guard who suspects someone is shoplifting is trained to observe and document the suspicious behavior rather than confront the individual directly. This approach is crucial for several reasons. First, confronting a suspected shoplifter can escalate the situation and put the guard, other customers, and the suspected thief at risk of harm. The guard's role is to maintain safety and security, which is best achieved through surveillance and documentation. By observing and thoroughly documenting the behavior, the security guard can provide valuable information to store management, who may then choose the appropriate course of action based on the facts presented. This documentation could include details such as the time, place, descriptions of the individual, and specific behaviors that raised suspicion, all of which can be vital in a potential legal case or prevention action. The other options do not adhere to best practices. Searching the individual's belongings without proper authority or cause is a violation of rights and policies. Waiting for the individual to leave might allow theft to occur without intervention. Direct confrontation can lead to conflict or misunderstanding. Thus, the most prudent action is to observe, document, and notify store management for further handling of the situation.