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What action should a guard take when they find an item that appears lost?

  1. Keep it for personal use

  2. Leave it unattended

  3. Document and secure it

  4. Hand it to a bystander

The correct answer is: Document and secure it

When a guard encounters an item that appears to be lost, the appropriate action is to document and secure it. This procedure ensures that the item is handled with integrity and that the rightful owner has a chance to reclaim it. By documenting the details of the item, including where it was found and any identifying features, the guard maintains a clear record that can be reviewed later if needed. Securing the item protects it from theft or damage, ensuring it remains in a safe place until it can be returned to its owner. Taking personal possession of the item, leaving it unattended, or handing it to a bystander does not uphold the expected standards of professionalism and responsibility that security personnel are trained to maintain. These actions could lead to further complications, including accusations of theft, loss of property, or failure to follow company protocol. Therefore, documenting and securing the item is the best practice in this scenario.