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In the case of a fire alarm, what is the priority for security personnel?

  1. Investigate the source of the alarm first

  2. Ensure the safety of individuals and facilitate evacuation

  3. Disable the alarm system

  4. Wait for the fire department to arrive

The correct answer is: Ensure the safety of individuals and facilitate evacuation

When a fire alarm sounds, the primary responsibility of security personnel is to ensure the safety of individuals and facilitate evacuation. In emergency situations like a fire, the risk to human life is paramount. Security personnel must quickly assess the situation and take immediate action to inform individuals in the vicinity of the alarm, guiding them to safely evacuate the building. This response aligns with standard emergency protocols, which emphasize the importance of prioritizing human safety over investigation or communication with external services. Ensuring that all individuals are accounted for and safely exiting the premises is the foremost duty, as this can significantly impact the outcome of an emergency. Options that involve investigating the source of the alarm or disabling the alarm system can delay evacuation and potentially put lives in danger, while simply waiting for the fire department without taking action can also lead to unsafe situations. Therefore, focusing on evacuation and safety is essential in the event of a fire alarm.